6th November 2025

Lucy Brewitt joins Ascend Payroll as Pensions Specialist

On the anniversary of our first birthday, we’re delighted to welcome Lucy Brewitt to the team as our Pensions Specialist.

Lucy brings over 15 years of pensions experience to Ascend, with a deep understanding of the complexities and regulatory requirements that come with managing pension integration. Her extensive background and genuine passion for getting it right make her a brilliant addition to our growing team.

Stewart Waddell, Director at Ascend Payroll, shared his excitement about the appointment:

“I’m absolutely delighted to be working with Lucy again. Her knowledge, professionalism, and dedication to clients are second to none, and I know she’ll make a fantastic impact here at Ascend.”

Why pensions matter

Pensions is an area of payroll that’s often overlooked, yet it causes some of the biggest headaches for payroll teams – especially when you’re dealing with specialist schemes like Teachers’ Pensions and the Local Government Pension Scheme (LGPS).

Some payroll providers push the responsibility for pension filing back onto clients. We don’t think that’s right. A managed payroll service should cover all aspects of payroll, and that includes pensions and pension filing.

Pensions are more than just a statutory requirement – they’re a vital part of your employees’ financial wellbeing and your business’s compliance responsibilities.

Working with a payroll provider that truly understands pensions means accurate and timely contributions, avoiding costly errors and ensuring compliance with automatic enrolment rules. It means seamless integration between payroll and pension systems, saving time and reducing admin. Most importantly, it gives you peace of mind that your business stays ahead of regulatory changes and that your employees’ future savings are being managed with care and precision.

Lucy’s experience

Lucy started her career in pensions over 20 years ago when she began working for an independent financial adviser. She gained her Diploma in Financial Planning and progressed through various roles – from administration and paraplanning, into management, and eventually running a large pensions team.

“I have a real passion for all things pensions,” Lucy explains. “The rules and regulations resonate with me and, where most find it very boring, I find comfort in the knowledge that pensions are processed correctly, on time and compliantly.”

For Lucy, workplace pensions aren’t just a box-ticking exercise. “This is what employees will rely on in their later years to provide them with an income, and it is imperative that it’s right.”

She finds the work incredibly rewarding. “Using my experience and the knowledge I have built up over my career to support clients navigate the complex world of pensions and the legislation around this is something that I truly enjoy.”

Why Ascend?

“I love Ascend’s philosophy to always put the client first,” says Lucy. “Client care has always been my number one priority, and being given the opportunity to work with a company that completely aligns with those values is something that I could not pass up.”

In her role as Pensions Specialist, Lucy will be supporting the Ascend team and clients to keep their pension schemes compliant, helping navigate new legislation when it’s introduced, and answering any queries clients have around their pension arrangements.

Author

  • Stewart - Ascend Team Member

    Stewart has only ever worked in payroll and built his early career working within the payroll team of an accountancy practice, alongside Richard Rowell.

    From 2013, Stewart was a director at a payroll bureau where he helped it grow into a 130-strong organisation with a specialist education division. After a short stint in the world of large corporate payroll providers, he realised he wanted to build something less impersonal.

    So in 2024, he teamed up with Richard Rowell to set up Ascend Payroll. Both had seen managed payroll clients treated as just another number, stuck with impersonal service and annual price hikes. They knew it could be done better.

    As CEO, Stewart is the driving force behind Ascend's customer promise and building a culture whereby ‘do the right thing’ is embedded throughout every aspect of the business.

    For Stewart, great payroll always comes back to people.

    "Payroll is personal. Every payslip is someone's rent, their food shop, their plans for the month, so getting it right every time is the minimum.
    What clients remember is how you treat them. They want an expert who knows their business, picks up the phone and tells them the truth, even when it's not what they want to hear. Give them that at a fair price, and they'll stay with you for years."

    That's the standard he sets for the whole team, and it's why Ascend's values will always be so much more than just words on the Boardroom wall.

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    Stewart co-founded Ascend in 2024 and is an Associate Member of the CIPP. With over 30 years of experience, he has worked in managed payroll his entire career. As CEO, he runs the business day-to-day and leads the team, ensuring every client gets the personal, reliable service Ascend promises.

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About the Author
Stewart co-founded Ascend in 2024 and is an Associate Member of the CIPP. With over 30 years of experience, he has worked in managed payroll his entire career. As CEO, he runs the business day-to-day and leads the team, ensuring every client gets the personal, reliable service Ascend promises.

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