12th October 2026

Three for three at the CIPP Awards

Three shortlists. Three wins. Ascend Payroll came home from the Chartered Institute of Payroll Professionals (CIPP) Awards with every award we were up for.

We picked up Payroll Service Provider of the Year (up to 20,000 payslips per month), Project of the Year for Service Providers, and the CIPP Spotlight Award for our own Josh Donner.

For a business that’s only 18 months old, it’s a night none of us will forget. The CIPP Awards are judged by people who know payroll inside out, so recognition from them carries real weight. We’re still a little starry-eyed.

Payroll Service Provider of the Year

This is the big one for any managed payroll bureau, and it is fiercely competitive.

The judges said: “Ascend Payroll demonstrates a highly differentiated, quality-led approach to managed payroll, combining a nine-person team with deep technical expertise, structured development, and a strong culture of continuous learning and collaboration.”

That’s exactly what we set out to build. Small enough to know every client by name. Expert enough to get every payslip right.

“When we launched Ascend, we made a simple promise. Payroll should be something our clients never have to worry about. To be named Payroll Service Provider of the Year after just 18 months tells us we’re keeping that promise. 

Our clients trust us with their people every single payday, and this award belongs to them as much as to us. I couldn’t be prouder of this team.”

Stewart Waddell, CEO, Ascend Payroll

Project of the Year for our Quality Framework

Our Quality Framework is the engine room of Ascend. It sets out how we check, review, and sign off on every payroll, so accuracy happens by design and never by luck.

The judges called it an “ambitious and well-managed governance project that demonstrated strong leadership, planning and execution.”

Governance might not sound glamorous. For our clients, though, it means fewer errors, clear accountability, and complete confidence that the numbers are right.

“From day one, we wanted quality built into the foundations of the business. Most bureaus bolt it on later. The Quality Framework gives every client the same rigorous standard, whatever their size or sector, and it gives our team a clear structure to grow into. 

Seeing it recognised by the CIPP is a proud moment. It shows the payroll profession values doing things properly, and that’s the standard we’ll keep raising.”

Richard Rowell, Chairman, Ascend Payroll

CIPP Spotlight Award for Josh Donner

The Spotlight Award shines a light on individuals making a real difference in payroll. This year, that light landed on our Operations Director, Josh Donner.

The judges said Josh “leads by example, takes accountability, and remains hands-on”, describing his entry as “a great submission”. Anyone who’s worked alongside him already knew that. Now it’s official.

“I’m a bit lost for words, which anyone at Ascend will tell you is rare. Payroll is a team sport, and I get to work with people who care about getting it right every time. I’ve learned so much in the last 18 months, and this award is really a reflection of the culture we’ve built together. Walking up on stage was special. Walking up on stage three times as a team was something else.”

Josh Donner, Operations Director, Ascend Payroll

What does it mean for our clients?

Winning awards is lovely, but what matters more is what sits behind them.

These three wins recognise the things our clients feel every payday –

  1. A team that knows their business
  2. A framework that keeps every payroll accurate
  3. People who take ownership when it counts.

It’s what we mean by “payroll, perfected.”

A huge thank you to the CIPP, the judges, and everyone who made the evening so special. Thank you to our clients for trusting us and to our fellow finalists for raising the bar across the industry.

And to the whole Ascend team: you did this. We’re 18 months in, and we’re only getting started.

If you’d like to find out what award-winning managed payroll looks like for your business, get in touch with the team.

Author

  • Alison - Ascend Team Member

    Alison has spent her career in marketing and advertising, with a focus on B2B brands and technology businesses - the kind of companies whose products and services need explaining before they can be sold.

    In 2008, she started working with her first managed payroll provider, and helped them grow from a team of just a few to 130. Over the years, she's built up a deep understanding of the sector, from the detail of payroll legislation to the everyday pressures payroll teams and employers face. Her crusade is building brand stories and creating stand-out in a very homogenised sector.

    At Ascend, Alison's focus is on making the complex simple. She writes and edits the guides, blogs and campaigns that help employers make sense of payroll, and makes sure Ascend's personality comes through in everything it says.

    For Alison, managed payroll is one of the most interesting sectors to market.

    "Payroll is a sector that's as much about people as it is about compliance. Every bureau has to get the legislation right, so what really sets one apart is how its service is delivered and how it makes clients feel.

    My job is to take the technical stuff and make it clear, useful and human. If an employer reads something we've written and thinks 'I get it now', that's a job well done."

    That's what she brings to every piece of content - real sector knowledge, plain English and a clear sense of who's reading.

    View all posts

    Alison has been helping managed payroll providers with their marketing since 2008, and has decades of experience marketing B2B brands and technology businesses. At Ascend, she turns complex payroll topics into clear, useful content, so businesses can see what great payroll looks like and why it matters.

Frequently asked questions related to this blog

Love this post? why not share it...

About the Author

Alison Clynes

Head of Marketing

Alison has been helping managed payroll providers with their marketing since 2008, and has decades of experience marketing B2B brands and technology businesses. At Ascend, she turns complex payroll topics into clear, useful content, so businesses can see what great payroll looks like and why it matters.

Let’s have a chat about how we can transform your payroll

"Ready to ascend" - Badge